Tracking order

Thank you for choosing LeoNalu for your gaming peripherals! Once your order for headsets, mice, or controllers is processed and shipped, you can easily track its journey to your doorstep.

How to Track Your Order

You do not need an account to track your package. Follow these simple steps:

  1. Locate Your Tracking Information: After your order ships, you will receive a shipping confirmation email at the address used for your purchase. This email will contain your unique tracking number and the carrier name (e.g., DHL, FedEx, UPS, USPS).
  2. Use the Tracking Tools: You can track your package directly on the carrier's website or by using a universal tracking service.

Recommended Tracking Service

For a convenient and comprehensive tracking experience, we recommend using a reliable third-party logistics tracking platform. These platforms can track packages from hundreds of carriers worldwide.

17Track

How to use 17Track:

  • Visit the 17Track website.
  • Enter your tracking number into the search field.
  • Click "Track" to view the latest status and detailed transit history of your package.
  • 17Track supports multiple languages and offers mobile apps for iOS and Android.

Note: Tracking information may take 24-48 hours to update in the system after the carrier receives the package.

Need Further Assistance?

If you encounter any issues with your tracking number, if the status does not update for an extended period, or if you have not received your shipping confirmation email, please contact our customer support team. We are here to help!

Email us at: [email protected]. Please include your order number for faster service.